For administrative information including matriculation, transfers, careers, exams, and degree applications, please contact the Registrars:
- online, using the Infostudenti service
- by calling 199 188 128
- Toll-free number: 800 188 128 (fixed-line only)
- through student desks - see locations and opening hours
Full information on the page Registrars - Infostudenti
The University Study and Career Guidance Service (COSP) coordinates programme orientation and career guidance services for students and graduates.
It helps graduates enter the world of work through placement and promotion activities for curricular and post-graduate internships.
It also manages services for students with disabilities and specific learning disabilities.
The Teaching and Learning Innovation and Multimedia Technology Centre contributes to innovation in teaching, learning and scientific dissemination, and is responsible for the design, development, production, acquisition and trial of digital educational technologies, methods and resources.
The University Language Centre organizes tests and language courses according to the provisions of the Study Programme.
It manages the following activities:
- validation of language certificates,
- placement tests,
- admission tests,
- language courses,
- end-of-course tests,
- issue of level certificates,
- level tests for European and non-European mobility calls,
- Cambridge and CELI exams.
The University Library Service (SBA) includes 21 libraries close to teaching facilities.
You can access the materials from the University Catalogue and from explora, the search engine that allows you to query all collections and access the digital library resources.
The Student Ombudsman acts as an institutional liaison between students and the University. With no relation whatsoever with the University, the Student Ombudsman is impartial and independent in judgement.
Appointed by the Academic Senate on the proposal of the Rector, the Student Ombudsman:
- promotes dialogue between students and teachers
- monitors compliance with the regulation
- receives complaints or reports and solicits improvement or protection measures, as required by Art. 35 of the University Statute and the Student Ombudsman Regulations.
Students and teachers participate in programme quality policies through regular monitoring and assessment activities based on indicators provided by the Ministry of Education, University and Research (MIUR). Each study programme has its own Teaching Quality Assurance Delegate. As a student, you can contact your QA Delegate for any comments and suggestions. Contacts details are at the top of the page.
Student reports are considered as very important feedback with a view to continuously improving academic services: they are used as input for regular analyses transmitted to study programme boards, the Quality Assurance Board, and the General Manager.
Student reports are managed by a specific office, which involves the competent unit in the examination of the report.
If you file a report, you will receive an e-mail confirmation with the corresponding ID number after submitting the form online, and a second message within 5 working days, specifying when the investigation is expected to close and whether any further checks are required.
Turnaround times may be longer during the periods of suspension of educational activities set out in the academic calendar.
A dedicated reporting service is available.